Who we are

This Privacy Policy is issued by Cosy Girls Club, a female owned beauty and self-care business based in Ireland. We specialise in skincare tools and wellness products designed to promote self-care and confidence.

If you have questions or concerns about how we handle your personal information, you can contact us at:
Email: [email protected]

Personal Information

The personal information we collect depends on how you use our Site and Services. ‘Personal information’ refers to data that identifies, relates to, or can be linked to you. The following sections outline the categories and types of information we collect.

Information You Provide to Us Directly
We may collect the following types of information you submit through our Services:

  • Contact information, such as your name, mailing address, phone number, and email address.
  • Order details, including your name, billing and shipping addresses, email, phone number, and payment confirmation.
  • Shopping activity, such as items viewed, added to your cart, purchased, or saved to your account—including coupon codes & product reviews.
  • Customer service communications, including any details you choose to share with us when contacting support through the Services.

How We Use Your Personal Information

To Provide Products and Services
We use your personal information to deliver our services as part of fulfilling our agreement with you. This includes processing payments, handling orders, managing your account, sending updates related to purchases, returns, or exchanges, coordinating shipping, and enabling other account-related features.

Marketing and Promotions
We may use your information to send marketing messages and promotional content via email, SMS, or postal mail, and to display relevant product or service ads. This also helps us tailor advertising on our Site and third-party websites. For EEA residents, this use is based on our legitimate interest in promoting our business, in accordance with Art. 6 (1)(f) GDPR.

To Ensure Security and Prevent Fraud
We use your personal data to identify and address fraudulent, illegal, or harmful behavior.

To Communicate and Improve Services
We use your information to respond to inquiries, provide support, and enhance our Services. This is part of our legitimate interest in ensuring a high level of customer service and maintaining a strong business relationship, consistent with Art. 6 (1)(f) GDPR.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.